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Specialist Materials for Industry and Science

Customer Service

Customer Service

At M&I Materials Limited we are passionate about providing excellent customer service. Our Apiezon customer service team pride themselves on the exceptionally high level of support and added-value consultancy they provide to users of our high vacuum greases and waxes.

We consider every aspect of customer service a priority, from a fast response to an initial enquiry to meeting tight delivery schedules. All of our customer-focused processes are designed to ensure complete satisfaction.

Our range of high vacuum greases and waxes are sold by a team of professional and friendly business development managers who are ably assisted by a worldwide network of distributors.

NEW - If you are based in the UK or Europe you can now buy small quantities of Apiezon greases, Wax W sticks and Sealing Component Q online direct from M&I Materials Limited. To buy online from the APIEZON SHOP today click Buy Apiezon High Vacuum Greases, Wax W sticks and Q Compound Online

Our customers also have the benefit of superb quality technical support from the team of multilingual product experts at Apiezon customer service. These specialists include qualified engineers and chemists with first class product applications knowledge, all capable of providing you with in-depth technical support on all our very high vacuum greases and waxes.

Apiezon customer service will:

  • Answer and return your calls and emails
  • Listen and respond to your needs
  • Always be helpful and courteous
  • Work in partnership with you to find solutions
  • Not make false promises

If you have a question regarding Apiezon high vacuum grease, wax or any of our other products, we provide extensive online technical information and our team of experts are available to answer your questions. Contact us today 

  • Apiezon
  • Metrosil
  • Midel
  • Wolfmet

Products of M&I Materials Ltd.